Shipping Policy
At DhagaSaaga, operated by India Edit Private Limited, we aim to dispatch orders quickly and keep you informed throughout delivery.
1. Order Processing & Dispatch
Orders placed before 2:00 PM IST, Monday to Saturday are normally dispatched the same working day.
Orders placed after 2:00 PM IST, on Sundays, public holidays, or during unusually high-volume periods are generally dispatched within 1–2 working days.
Tracking details are shared after dispatch using the contact information provided at checkout.
2. Estimated Delivery Time
After dispatch, orders are generally delivered within 2–7 working days, depending on destination and courier serviceability. Remote locations and certain PIN codes may take longer.
Delivery timelines are estimates and can be affected by courier delays, weather, public holidays, local restrictions or other circumstances outside our reasonable control.
3. Shipping Charges
Free standard shipping is available across India on DhagaSaaga orders.
4. Shipping Coverage
DhagaSaaga currently ships within India.
5. Order Tracking
Tracking information may be shared by email, SMS, WhatsApp or another available communication method. Please allow some time after dispatch for the courier tracking system to update.
6. Shipping Address
Customers are responsible for providing a complete and accurate delivery address, PIN code and working phone number. If you notice an error after placing an order, contact us as soon as possible at connectdhagasaaga Address changes may only be possible before dispatch.
7. Failed Delivery & RTO
If delivery is unsuccessful because of an incorrect address, customer unavailability, refusal of delivery or unsuccessful courier attempts, the parcel may be returned to us as Return to Origin (RTO). Re-dispatch may be subject to additional shipping charges.
8. Damaged, Incorrect or Undelivered Orders
If your parcel arrives damaged, contains an incorrect item, or appears lost or unusually delayed, please contact us at connectdhagasaaga@gmail.com with your order number and relevant photographs or videos where applicable.
9. Contact Us
DhagaSaaga
Operated by India Edit Private Limited
Email:
connectdhagasaaga@gmail.com
Address:
G1-30, Apparel Park,
Mahal Road, Jagatpura,
Jaipur – 302017,
Rajasthan, India